Terms & Conditions
Welcome to www.stratacad.co.uk. These Terms & Conditions govern your use of our website and the purchase of any products from StrataCAD. By using our website or placing an order, you agree to the following terms. If you do not agree with any part of these terms, please do not use the site.
1. About Us
StrataCAD is an online store based in the United Kingdom. We sell products directly to customers through our website at www.stratacad.co.uk. If you need to contact us, you can reach us at stratacad@outlook.com.
2. Using Our Website
You agree to use our website only for lawful purposes. You must not attempt to interfere with the site's functionality, introduce malicious code, or access any area of the site not intended for public use. We reserve the right to refuse access or service to anyone found to be in breach of these terms.
3. Product Information & Availability
We make every effort to ensure that product descriptions, prices, and availability are accurate and up to date. However, we reserve the right to make changes to product listings, pricing, or availability without notice. In the unlikely event that a product is listed incorrectly or becomes unavailable after your order, we will contact you promptly to offer an alternative or issue a refund.
4. Placing an Order
When you place an order on our site, you will receive an order confirmation email. This email does not guarantee acceptance of your order—it simply acknowledges that we’ve received it. Acceptance of your order and formation of a contract between you and StrataCAD occurs only when your order has been dispatched.
We reserve the right to cancel or refuse any order at our discretion. If payment has already been processed, we will issue a full refund in such cases.
5. Pricing & Payment
All prices are listed in GBP (£) and include any applicable UK taxes unless otherwise stated. Payment can be made using PayPal or a valid debit/credit card. We do not store your payment details and all transactions are processed securely by trusted third-party providers.
6. Delivery
Delivery terms are outlined in our Shipping Policy. We aim to dispatch orders within 1–2 business days, but delivery times may vary depending on the destination and courier. We are not liable for delays once a package has been passed to the delivery provider.
7. Returns & Refunds
If you are not satisfied with your purchase, you can return it under the conditions set out in our Returns & Refunds Policy. We do not accept returns on custom or made-to-order items unless they are faulty or damaged upon arrival.
8. Limitation of Liability
StrataCAD is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law. Our total liability to you for any claim related to an order shall not exceed the total amount paid for that order.
9. Privacy
We take your privacy seriously. For full details on how your data is collected and used, please refer to our Privacy Policy.
10. Intellectual Property
All content on this website—including text, graphics, images, and logos—is the property of StrataCAD or its licensors and is protected by copyright and intellectual property laws. You may not copy, reproduce, or use any content without our written permission.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will take effect immediately upon posting to this page. We encourage you to review this page regularly to stay informed.
If you have any questions about these terms, please contact us at stratacad@outlook.com.