Privacy Policy

At StrataCAD (www.stratacad.co.uk), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when visiting our website or placing an order with us.

When you make a purchase through our site, we collect basic information necessary to fulfill your order—this includes your name, email address, shipping address, and phone number. We do not require you to create an account; all purchases are made through guest checkout for your convenience.

Payments on our website are securely handled through trusted third-party providers such as PayPal and standard debit or credit card processors. We do not collect or store your full payment details on our servers.

The information you provide is used strictly for processing and delivering your order, and for communicating with you if needed regarding your purchase. We may also retain transaction details to comply with legal obligations, such as accounting and tax requirements. StrataCAD does not use your personal information for marketing purposes and we do not send promotional emails.

We only share your information with services that are necessary to complete your order, including payment processors and our delivery partners—typically Royal Mail or Parcel Force. We will never sell, rent, or share your personal data with third parties for advertising or commercial gain.

At this time, we do not use cookies or tracking technologies on our website for analytics or advertising purposes. We also do not currently engage in email marketing or use third-party tools like Google Analytics or Meta Pixel.

Your personal data is stored securely, and we take reasonable steps to protect it from unauthorized access or disclosure. However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

As a UK-based business, we comply with the UK General Data Protection Regulation (UK GDPR). You have the right to access, correct, or delete the personal data we hold about you. You may also object to how your data is used or file a complaint with the UK Information Commissioner’s Office (ICO). If you would like to exercise any of these rights, or have questions about how we handle your data, you can contact us directly at [insert your contact email].

We may occasionally update this Privacy Policy to reflect changes to our practices or to comply with regulations. Any updates will be published on this page with a revised effective date.